The creator of this program has worked with SA Health for over 25 years on a windows version of this product. It began with a catering arm of Qantas, then The Royal Adelaide Hospital purchased this product and set up an arrangement with Accede, who had developed the product to modify it to suite the hospital needs. Over the next 25 years, this product supported the Kitchen, Kitchen Monitors, Dieticians, HENS and many other administrative duties all resolving around the Nutritional supplies to patients. Throughout all this time, it was clear to Accede that the data needed to remain with and under the control of the SA Health IT division. As such, when this product was recreated from the windows-based product, we decided it was best if this products data could reside where the hospital decreed. The data is based in Microsoft SQL and all this data remains the property of the hospital that is using this facility. How often they backup, how much access they offer is all at their discretion. However, as this product may reside on the cloud, we have used many of the standard recognised safety features, for example 2 factor authentication.

The HospSuite of software was created for hospitals, with hospital staff direction. The core platform of this product has and is working in a live sense in a large hospital in South Australia, which has multiple satellite kitchens it supports. This has been a successful product for over 25 years. It is not a stagnant product, so as new rules and features are requested, they have been added, and as a company, we wish to make sure that this remains the Best Nutritional Services based product on the market. The company that began this product is now in its 40th year of business in IT Database creation and service – Accede is a solid reliable and caring company, who cares about its clients.

There is an encryption key in the software that will allow you access for a period of time to allow you to fix this payment issue – only the recognised administrators will be emailed if there is a problem with your payment, so do not worry about staff or patients knowing of issues. If you do not restore your payment, then you will retain your data as that is on your server, but the Access portal will cease to function after 30 days.